Details: Intro:About Schneider ElectricAs a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructures, Industries & Machine Manufacturers, Non-residential Buildings, Data Centres & Networks and in Residential. Focused on making energy safe, reliable, efficient, productive and green, the Group's 130,000 plus employees achieved sales of 22.4 billion euros in 2011, through an active commitment to help individuals and organizations make the most of their energy. www.schneider-electric.com Job Responsibilities:This role ensures that within a organizational department, it has the correct level of Technical Service experience to ensure all customers are supported. The purpose of this role is to ensure that the organizational department has the Technical Service Capability to support its engineering and service commitments to a Basic or Standard Level of Complexity.This role will report to the Technical Services Manager of the organizational department and advise on any Technical Service or Support Matter.This role will carryout service or support work in line with standard procedures or practices. 1. Troubleshoot, investigate, and resolve standard technical problems that arise during start-up.2. Respond to routine enquiries from customers about the technical aspects of the organizations products and services.3. Develop skills and knowledge of the organizations products and services by working closely with a more experienced engineer or as the Entry member of an engineering team. Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
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