Details: Technical OperationsWest Division, Twin Cities RegionSummary:Responsible for supervising a team of technical services personnel providing service and installationactivity. Meets the shop's Company's standard for QC measurements. Trains Technicians on testequipment usage and troubleshooting techniques. Manages schedule coordination with NOC andensures the proper completion of all scheduled or on-demand service or maintenance work bycoordinating and mentoring team on fair and business practical methods. Ensures systemcompliance to NCTA and FCC regulations and Comcast's minimum operating specificationsincluding day-to-day procedures associated with compliance as it relates to CT Techs. Developsstaff training quality measurement guidelines and minimum requirements. Supports and motivatestechnicians training by continually monitoring progress and training schedules. In conjunction withManager, performs and conducts annual, bi-annual reviews along with providing an ongoing opencommunications with team to include coaching, mentoring, and career development on a daily,weekly and monthly basis.Awarded Minneapolis St. Paul Business JournalBEST PLACES TO WORK - 2012Our 7th consecutive year!Tasks:• Implements standard safety training and maintains daily safetyinspection issues.• Reviews and coordinates nightly check-in and rotates On-Callschedules.• Coordinates all vehicle assignments, maintenance, and inspections.• Ensures systems and staff are able to respond to the demands of newtechnology deployment through demonstrative methods.• Performs duties of CT1 through CT3, as needed.• Analyzes operations and performance to assure operational efficienciesthrough productivity, QC, and customer satisfaction.• Coordinates department responses to customer and department issueswith a strong sense of urgency.• Works with other departments, as necessary, to maintain an in-depthtechnical knowledge of new technology being deployed.• Ability to install all types of cable and run service calls tocompletion.• Diagnoses all types of signal faults.• Ability to operatecomputers.• Ability to lift and carry up to 75 pounds, climb utility poles anddrive long periods of time digging, crawling, stooping and standing.•Complies with all OSHA safety measures.• Consistent exercise of independent judgment and discretion in mattersof significance.• Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.• Other duties and responsibilities as assigned.• Work schedule is Wednessday to Saturday, but is subject to change.
Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts
Friday, 20 July 2012
Wednesday, 18 July 2012
Field Service Technician - Power
Details: Job Responsibilities:Job Summary:Responsible to provide Professional Services for APC-MGE customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE's complete range of single-phase and 3-phase equipment. Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel extensively.Essential Responsibilities: Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments. Document all required information for each site visit performed Work with other team members to complete custom and large installation projects Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location. Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance. Perform other duties as assignedSkills Required: High level of technical knowledge of electronic/electrical component theory. Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members Must operate within division policy guidelines using independent judgment in achieving assigned objectives Must comply with all safety policies, practices and procedures Participate in proactive team efforts to achieve departmental and company goals Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc. Handle multiple tasks simultaneously Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement. Must be able to communicate (speak and hear) effectively to various intellectual levels Must be able to lift and carry heavy objects up to 50 pounds Must be able to see and focus clearly up close as well as short distances.Education and Experience: Associate degree in electronics/electrical with at least 1year of related experience, or have 4-5 years equivalent experience in a related field, or equivalent combinations of education and experience. Prior experience as an electrician preferred Prior High Power UPS experienced is a plusSchneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Med Gas Service and Sales Technician
Details: MissionGenerates and maintains critical field level and corporate level relationships with existing customers with a focus on utilizing a strong technical background in medical gas equipment. Targets potential opportunities to up sale product. Perform routine maintenance and repairs on medical gas equipment at customer facilities, including completion of relevant paperwork and reports, remembering that Life is in the Details. Promote customer focus with the BeaconMedaes standard of excellence – keeping us First in Mind and First in Choice. Job DescriptionLocation: Minneapolis, MN and the surrounding areaPreventative Maintenance and Repairs (60%) – Perform routine, preventative maintenance and repairs on Medical Gas Products. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning products, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Test and document the proper operating parameters prior to and following preventative maintenance and repairs. Provide walk-through evaluations, and basic system assessments. Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations. Develop rapport with customers through effective communication, interpersonal skills, and professionalism Serve as an ambassador for the company Train and assist other Service Technicians as requested Provide technical support to other departments and personnel as required Promote and practice proper safety procedures and correct use of personal protective equipment (PPE) at all times Maintain a professional image at all times through appearance and personal actions Maintain positive company brand through appropriate attention to the appearance of the company vehicle Maintain the service vehicle per manufacturer’s recommendations Properly store and manage inventory levels and accuracy, to provide quick customer repairs (one visit)Sales (25%) – Prospect, source, and maintain quality customers in assigned area. Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects and targets. Manage, call on, and sell products directly to customers in assigned area. Provide quotes for Med Gas Service Specialist I. Recordkeeping and Documentation (10%) - Complete Job Reports, Time Sheets, Expense Reports turned in monthly (minimum), and other job-related paperwork as required. Warranty Part Returns (5%) – Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all necessary people/employees. Perform additional assignments as required.
Representative, Field Service
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:This role ensures that within a organizational department, it has the correct level of Technical Service experience to ensure all customers are supported. The purpose of this role is to ensure that the organizational department has the Technical Service Capability to support its engineering and service commitments to an Advanced level of complexity..This role will supervise other sub - roles where necessary to give advise and support of a Technical nature when required.This role will report to the Services Manager of the organizational department and advise on any Technical Service or Support Matter.This role will manage a number of Customer Key Accounts.This role will carryout service or support work in line with standard procedures or practices and will regularly work outside these boundaries as required. 1. Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.2. Develop innovative solutions to more complex technical problems that arise during start-up. Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.3. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.4. Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems.5. Produce leads for Service Support.6. Troubleshoot, investigate, and resolve technical problems that arise during start-up.7. Train customers on the features of the equipment they have purchased. Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Field Service Technician - Power
Details: Job Responsibilities:Job Summary:Responsible to provide Professional Services for APC-MGE customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE's complete range of single-phase and 3-phase equipment. Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel extensively.Essential Responsibilities: Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments. Document all required information for each site visit performed Work with other team members to complete custom and large installation projects Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location. Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance. Perform other duties as assignedSkills Required: High level of technical knowledge of electronic/electrical component theory. Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members Must operate within division policy guidelines using independent judgment in achieving assigned objectives Must comply with all safety policies, practices and procedures Participate in proactive team efforts to achieve departmental and company goals Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc. Handle multiple tasks simultaneously Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement. Must be able to communicate (speak and hear) effectively to various intellectual levels Must be able to lift and carry heavy objects up to 50 pounds Must be able to see and focus clearly up close as well as short distances.Education and Experience: Associate degree in electronics/electrical with at least 1year of related experience, or have 4-5 years equivalent experience in a related field, or equivalent combinations of education and experience. Prior experience as an electrician preferred Prior High Power UPS experienced is a plusSchneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Representative, Field Service Systems
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:Applicants must be able to perform safe acceptance, maintenance and commissioning activities on electrical power systems (generators, transformers, breakers, cables and relay schemes all operating between 480V and 745kV ratings, etc.) to determine that they are safe and operating as designed. A solid understanding of electrical theories, methods, procedures, electrical safe work practices and electrical test equipment is essential. The ability to read and understand one-line, three-line and control schematics is a must. Applicants should have good troubleshooting skills and an overall understanding of power system fundamentals. This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instructs customers and sales personnel on the operation and maintenance of equipment. Performs warranty work and start-up service. Performs testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instructs customers and sales personnel on the operation and customer maintenance of equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the developing design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation. Manages and organizes large projects; resource deployment, customer relations, manufacturing plant relations, sales and service.Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Field Service Technician - Power
Details: Job Responsibilities:Job Summary:Responsible to provide Professional Services for APC-MGE customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE's complete range of single-phase and 3-phase equipment. Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel extensively.Essential Responsibilities: Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments. Document all required information for each site visit performed Work with other team members to complete custom and large installation projects Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location. Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance. Perform other duties as assignedSkills Required: High level of technical knowledge of electronic/electrical component theory. Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members Must operate within division policy guidelines using independent judgment in achieving assigned objectives Must comply with all safety policies, practices and procedures Participate in proactive team efforts to achieve departmental and company goals Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc. Handle multiple tasks simultaneously Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement. Must be able to communicate (speak and hear) effectively to various intellectual levels Must be able to lift and carry heavy objects up to 50 pounds Must be able to see and focus clearly up close as well as short distances.Education and Experience: Associate degree in electronics/electrical with at least 1year of related experience, or have 4-5 years equivalent experience in a related field, or equivalent combinations of education and experience. Prior experience as an electrician preferred Prior High Power UPS experienced is a plusSchneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Auto Repair Service Advisor
Details: AAA Arizona is opening its 5th Auto Repair facility in August 2012 in the Scottsdale Airpark. This position is scheduled to start in early August. AAA is so much more than Roadside Service…We offer reliable and trusted Auto Repair Service! If you have a love for cars, are motivated and driven by sales goals and take pride in providing top-notch customer service, a career as a Service Advisor at AAA Arizona may be for you. We are seeking an experienced Service Advisor to be the Centers first line customer relations’ representative. This position is 100% commissionable. Earning Potential: $50k - $100k Key responsibilities include: Receiving customers’ vehicles in for repair, writing the repair orders, dispatching the job to the technician, providing estimates, and selling additional repairs as needed Handling minor customer concerns or complaints in a professional manner and personally turn over to management any complaints that cannot be resolved Answering incoming calls to schedule service appointments and make outbound calls to prior customer as assigned by management Support lead generation by providing qualified leads to other AAA Arizona business lines that include Travel, Insurance, Automotive and Financial
Field Service Technician - Power
Details: Job Responsibilities:Job Summary:Responsible to provide Professional Services for APC-MGE customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE's complete range of single-phase and 3-phase equipment. Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel extensively.Essential Responsibilities: Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments. Document all required information for each site visit performed Work with other team members to complete custom and large installation projects Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location. Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance. Perform other duties as assignedSkills Required: High level of technical knowledge of electronic/electrical component theory. Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members Must operate within division policy guidelines using independent judgment in achieving assigned objectives Must comply with all safety policies, practices and procedures Participate in proactive team efforts to achieve departmental and company goals Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc. Handle multiple tasks simultaneously Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement. Must be able to communicate (speak and hear) effectively to various intellectual levels Must be able to lift and carry heavy objects up to 50 pounds Must be able to see and focus clearly up close as well as short distances.Education and Experience: Associate degree in electronics/electrical with at least 1year of related experience, or have 4-5 years equivalent experience in a related field, or equivalent combinations of education and experience. Prior experience as an electrician preferred Prior High Power UPS experienced is a plusSchneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Tuesday, 17 July 2012
Service Manager II
Details: Job Experience: 2-5 Who is Aimco? Aimco is a Real Estate Investment Trust (REIT) and is one of the largest owners and operators of apartment homes in the country. Aimco is a top provider of apartment homes to nearly 250,000 residents. Aimco has properties in 38 states, the District of Columbia and Puerto Rico. As a leading S&P 500 company with over 25 years of proven performance, Aimco has a unique blend of experience and ingenuity in apartment management, financing and investing in conventional and affordable housing communities.At Aimco, being a Service Manager is more than just technical concerns like energy management, HVAC systems, mechanical, plumbing, security or the apartment grounds; it’s about the people, the residents and your service team. As a Service Manager, you don’t mind the occasional hands-on work replacing a hot water heater or repairing damaged drywall, but your primary focus is management – developing and leading your team to become technical experts while constantly improving their customer service skills.As a maintenance manager, you lead, build and maintain a team oriented environment by encouraging your maintenance team members to learn from and rely on each other. As a manager, you appreciate that your team has a significant impact on resident renewals and client satisfaction.ResponsibilitiesAs a service manager, you are responsible for the appearance and working order of individual apartments, exterior and common areas. While you are an experienced in construction and management, you are just as comfortable working through a schedule or a budget as replacing a hot water tank. While the size of the property determines your day to day tasks, with smaller properties requiring more hands on work, at the end of the day you are responsible for both resident satisfaction and your team’s success. In this maintenance management role, you:• Lead and manage the maintenance team which includes hiring, employee relations, training and scheduling • Provide technical and project direction to your maintenance team• Manage budgets and schedules Follow up on customer service issues to ensure resolution• Work directly with residents and team members to diagnose, assess and repair maintenance needsRequirementsIn addition to your technical experience with construction, electrical, HVAC and mechanical systems and their maintenance and repair, you have a proven customer service and leadership skills. While you know your way around hand tools and power tools, you have demonstrated experience including:• HVAC certified• Experience managing and leading others including a track record of successful communication, budgeting, scheduling and staffing within construction, mechanical, HVAC, electrical and/or plumbing• Excellent communication skills demonstrating verbal and written expression, active listening and ability to interact with residents and team members• Ability to lead others in delivering outstanding customer service• Proven knowledge and application of pertinent codes, laws and regulations • Experience operating computer systems for property operations, finance and service tickets• Willingness to work on call (rotating pager) and non-traditional hours including nights, weekends and holidays• Ability to move heavy equipment and machineryBenefitsAimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with: • Consumer discounts including Aimco apartment discounts and other vendors• Employee stock purchase plans• Opportunities for professional development and career growth• Opportunities for recognition and personal development When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time)Join us and come home to your career at Aimco – Apply Now!
Service Technician
Details: Patterson Companies ranks among Fortune America's Most Admired Companies for performance in key areas like innovation, quality of products/services, financial soundness and quality of management. Patterson's unwavering customer-first approach provides growth for the company, value to the customer and personal and professional growth opportunities for employees.Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs. Determines parts, supplies or tools needed to complete service requests. Relays any special problems to Service Coordinator following each call. Ensures that service commitments are met within standard response time. Loads, delivers, installs, and specs equipment. Trains customers on the use and basic maintenance of equipment sold. Uses, maintains, and secures test devices and tools used to adjust, calibrate and repair equipment. Completes all required paperwork (time sheets, service orders, forms, inventory, expense reports, purchase card, and equipment related items). Returns defective modules, assemblies or parts to the local office and labels items. Manages vehicle inventory and restocks as necessary. Ensures proper vehicle maintenance guidelines and safe driving habits are followed. Follows specific manufacturer, Federal/State, BHR guidelines for repairs. Complies with all company, OSHA, or other agencies’ policies related to asepsis. Assists management in analyzing pricing strategies and other Service Department procedures. Serves as a technical contact for assistance with the training and ongoing technical support for other technicians, sales staff and administrative staff. Performs other duties as assigned.
Apartment Service Technician
Details: Job Experience: 1-2 Who is Aimco? Aimco is a Real Estate Investment Trust (REIT) and is one of the largest owners and operators of apartment homes in the country. Aimco is a top provider of apartment homes to nearly 250,000 residents. Aimco has properties in 38 states, the District of Columbia and Puerto Rico. As a leading S&P 500 company with over 25 years of proven performance, Aimco has a unique blend of experience and ingenuity in apartment management, financing and investing in conventional and affordable housing communities.At Aimco, being a Service Manager is more than just technical concerns like energy management, HVAC systems, mechanical, plumbing, security or the apartment grounds; it’s about the people, the residents and your service team. As a Service Manager, you don’t mind the occasional hands-on work replacing a hot water heater or repairing damaged drywall, but your primary focus is management – developing and leading your team to become technical experts while constantly improving their customer service skills.As a maintenance manager, you lead, build and maintain a team oriented environment by encouraging your maintenance team members to learn from and rely on each other. As a manager, you appreciate that your team has a significant impact on resident renewals and client satisfaction.ResponsibilitiesAs a service manager, you are responsible for the appearance and working order of individual apartments, exterior and common areas. While you are an experienced in construction and management, you are just as comfortable working through a schedule or a budget as replacing a hot water tank. While the size of the property determines your day to day tasks, with smaller properties requiring more hands on work, at the end of the day you are responsible for both resident satisfaction and your team’s success. In this maintenance management role, you:• Lead and manage the maintenance team which includes hiring, employee relations, training and scheduling • Provide technical and project direction to your maintenance team• Manage budgets and schedules Follow up on customer service issues to ensure resolution• Work directly with residents and team members to diagnose, assess and repair maintenance needsRequirementsIn addition to your technical experience with construction, electrical, HVAC and mechanical systems and their maintenance and repair, you have a proven customer service and leadership skills. While you know your way around hand tools and power tools, you have demonstrated experience including:• HVAC certified• Experience managing and leading others including a track record of successful communication, budgeting, scheduling and staffing within construction, mechanical, HVAC, electrical and/or plumbing• Excellent communication skills demonstrating verbal and written expression, active listening and ability to interact with residents and team members• Ability to lead others in delivering outstanding customer service• Proven knowledge and application of pertinent codes, laws and regulations • Experience operating computer systems for property operations, finance and service tickets• Willingness to work on call (rotating pager) and non-traditional hours including nights, weekends and holidays• Ability to move heavy equipment and machineryBenefitsAimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with: • Consumer discounts including Aimco apartment discounts and other vendors• Employee stock purchase plans• Opportunities for professional development and career growth• Opportunities for recognition and personal development When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time)Join us and come home to your career at Aimco – Apply Now!
Sales Representative Trainee - Service and Repair
Details: Category: Sales ThyssenKrupp Elevator (TKE), a subsidiary of international conglomerate ThyssenKrupp AG, is an industry leader in the manufacturing, installation and service of elevators, escalators & moving sidewalks. The TKE Americas business unit employees over 12,000 people with annual revenue in excess of $2 billion dollars. ThyssenKrupp Elevator is currently seeking a Sales Trainee to join our Houston, TX branch operations sales team. Job Purpose: The ThyssenKrupp Elevator Americas Sales Trainee will work closely with the Sales Representatives and Sales Manager to get full understanding of the elevator business. The main purpose of this position is to prepare the right candidate to become a member of our Outside/B2B Sales team. The right candidate will have a willingness to work hard, demonstrate perseverance, determination and self-discipline. If you are highly motivated, possess a strong work ethic, want to establish a career with an industry leader in a growing market, then we want to hear from you! Essential Duties and Responsibilities: Provide support to other sales team members by being alert to new account prospects throughout the market area and referring the necessary information to the appropriate sales representative Build service contract sales opportunities by establishing a marketing presence, researching and collecting competitive information, and developing leads Call on current customers to identify needs, present recommendations and solutions, present service support opportunities, and obtain new additional business within the complete service territory, with the objective to achieve or exceed sales goals Develop accounts by tracking and analyzing services provided, interviewing key customer personnel, identifying and evaluating additional needs, identifying and evaluating new opportunities Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
Service Technician (20120142)
Details: MAA is known in the apartment industry as a successful operator with a “hands-on" approach to property management. MAA strives to be proactive and cutting edge. MAA believes in a servant leadership philosophy that encourages our associates to serve others while staying focused on achieving results.The heart of the company however, lies within the associates. MAA believes their associates are the best in the industry and encourages work environments that supports the growth and development of strong and productive associates. Work should be enjoyable. We are looking for people who want to be a part of and contribute to this type of team. People, who enjoy the work they do, enjoy helping people, and take pride in enhancing the homes and communities of our residents.As a member of the MAA service team the Service Technician assist the Lead Service Technician. The Service Technician works under the general supervision of the Lead Service Technician to ensure that all apartment homes and other property facilities are in good working order with the goal being; exceeding the standards in the industry. With the special handy work and specialized training it takes to become a superior Service Technician your skills are valuable to our residents and to MAA. Some but not all of the duties the Service Technician will be responsible for are repairing air conditioning and heating units, electrical appliances, outlets, plumbing, carpentry, and locks. This position will also assist the team with preparing newly vacated apartment homes for a new resident or family. All MAA associates must successfully clear a background investigation to include but may not be limited to criminal, drug and employment verification. Weekend and after hours work may be required.
Territory Manager - Outside Industrial Sales & Service
Details: WE ARE SEEKING A HIGH ENERGY, SELF MOTIVATED INDIVIDUAL TO DRIVE GROWTH AND MAINTAIN EXISTING INDUSTRIAL MRO ACCOUNTS IN OUR SOUTH FLORIDA, TERRITORY THIS TERRITORY GOES FROM: VERO BEACH TO KEY WEST HI-LINE IS "AMERICAS HARDWARE STORE ON WHEELS" The ideal candidate will possess a true entrepreneurial spirit and good business sense. Although industrial sales experience is a plus, it is not necessary for consideration. We offer a world-class product and sales training program that will put you on the road to success fast. We are a national company with a 50 year track record of sales success. We are debt free and have never experienced a lay-off. Hi-Line highlights: • Starting salary plus uncapped commission structure• Bonus program designed to help you build equity in your future• Continuous sales and product training • Customer service support • Local protected territory - NO OVERNIGHT TRAVEL • Career growth opportunities - we promote from within • 401K, Medical, Dental, and Vision benefits With Hi-Line you will be responsible for the sales and service thousands of different ind ustrialmaintenance and repair products that you deliver to your customers directly from your Hi-Line mobile store. Hi-Line currently carries 30,000 name brand MRO products, including: • Terminals & Connectors • Wire & Cable • Fasteners • Abrasives & Chemicals • Tape & Sealants • Brass an Hydraulic Fittings • And much more. You will build lasting relationships and maintain repeat customers in a wide range of industries including: • Aviation & Avionics • Manufacturing • Plant Maintenance • Heavy Equipment & Construction • Heavy Transportation • Marine • Medical • Military and Government Are you ready for the challenge? To learn more about Hi-Line please visit our web site at: www.hi-line.com. Click on the Careers tab, watch our video, and check out our FAQ’s and the Top Ten reasons to join the Hi-Line sales team. Hi-Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex or national origin.
Sunday, 15 July 2012
Territory Manager - Outside Industrial Sales & Service
Details: WE ARE SEEKING A HIGH ENERGY INDIVIDUAL TO MAINTAIN OUR ACCOUNTS AND DRIVE NEW GROWTH IN OUR ESTABLISHED NORTH JERSEY TERRITORY! The Hi-Line opportunity is ideal for the person who can work independently, wants flexible work hours with time for friends and family, and is motivated to earn an above average income. Although industrial sales experience is a plus, it is not necessary for consideration. We offer a world-class product and sales training program that will put you on the road to success fast. We are a debt free national company with a 53-year track record of sales success. Hi-Line Highlights: • Uncapped commission structure with initial salary/guarantee • Bonus program with an equity-building feature • Continuous sales and product training • Customer service support • Local protected territory – NO OVERNIGHT TRAVEL • Career advancement opportunities – We promote from within • Medical, Dental, Vision and Retirement benefits With Hi-Line you will be responsible for the sales and service of thousands of different industrial maintenance and repair products that you deliver to your customers directly from your Hi-Line mobile store. Hi-Line currently carries nearly 40,000 name brand MRO products, including: • Terminals & Connectors • Wire & Cable • Fasteners • Abrasives & Chemicals • Tape & Sealants • Brass Fittings • And much more. You will build lasting relationships and maintain repeat customers in a wide range of industries, including: • Aviation & Avionics • Manufacturing • Plant Maintenance • Heavy Equipment & Construction • Heavy Transportation • Marine • Medical • Military and Government job RequirementsIn order to succeed in this position you will need: · A minimum High School Diploma · A strong work ethic - be self-motivated and self-disciplined · A competitive spirit · A strong desire to be independent · Stability and a history of accomplishment and success · The ability to set long and short term goals; the dedication to follow-through and achieve those goals · A passion for providing service to our customers and the ability to cultivate long standing relationships Are you ready for the challenge? To learn more about Hi-Line please visit our web site at: www.hi-line.com/. Click on the Careers tab, watch our video, and check out our FAQ’s and the Top Ten reasons to join the Hi-Line sales team. Keywords: account, account management, aviation, b2b, bolt, business, business opportunity, chemical, commission, confidence, connector, consultative, consumable, contributor, customer service, customer, distributor, electrical, employ, employee, employment, end user, entrefusional, entrepreneur, fastener, franchise, franchisee, franchisor, freedom, government, growth, GSA, hydraulic, independence, independent, industrial, investment, job, local, maintenance, management, manager, marine, mechanical, military, mobile, MRO, nut, operation, operational, opportunity, ownership, partnership, parts, relationship, repair, representative, risk, risk-taker, route, route sales, sales, screw, self-determination, self-reliant, service, specialist, store, supply, tangible, territory, tool, trucking, work, work-from-home, industrial supplies, franchisee, franchisor, engineer, engineering, contract employee, store manager, service manager, inventory control manager, service manager, parts manager, distribution, electrical supply, mechanical supply, commercial parts, uniform, rental
Friday, 13 July 2012
Service Technician (multi-skilled maintenance)
Details: Service Technician (ST) is our multi-skilled maintenance technician at the BATO Aiken OR facility. At present, all of our technicians are working with engineering on the installation and start-up of equipment in the new plant. The Service Technicians will eventually be divided up into three groups. The breakdown repair group will be responsible for the maintenance and troubleshooting of all manufacturing equipment in the plant on a 24 hour basis. When problems arise involving the manufacturing equipment, the Service Technician on shift will troubleshoot and repair the system as quickly as possible to maximize production up-time. The PM group will perform periodic scheduled preventive maintenance on all manufacturing equipment. We will also utilize the Japanese concept of Kaizen (continuous improvement) to modify our equipment to maximize efficiency/minimize breakdowns by working with engineering to implement these improvements. This will be the Kaizen group. We expect to place all of our Service Technicians in positions doing one of the three aforementioned facets of our maintenance department. These positions will periodically be rotated so that everyone has the opportunity to learn each facet of our maintenance organization. Bridgestone/Firestone recognizes the significance of the contributions that our Service Technicians can make and therefore does not limit them in what they can do. At times, Service Technicians will be called upon to complete tasks normally performed by engineering. This position will report to a Maintenance Crew Leader.
Wednesday, 11 July 2012
Field Service Technician - Power
Details: Job Responsibilities:Job Summary:Responsible to provide Professional Services for APC-MGE customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE's complete range of single-phase and 3-phase equipment. Fundamental knowledge of electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel extensively.Essential Responsibilities: Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems. Perform basic Power Audits of customer's distribution systems, working with Sales to complete Availability Assessments. Document all required information for each site visit performed Work with other team members to complete custom and large installation projects Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location. Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance. Perform other duties as assignedSkills Required: High level of technical knowledge of electronic/electrical component theory. Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members Must operate within division policy guidelines using independent judgment in achieving assigned objectives Must comply with all safety policies, practices and procedures Participate in proactive team efforts to achieve departmental and company goals Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc. Handle multiple tasks simultaneously Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement. Must be able to communicate (speak and hear) effectively to various intellectual levels Must be able to lift and carry heavy objects up to 50 pounds Must be able to see and focus clearly up close as well as short distances.Education and Experience: Associate degree in electronics/electrical with at least 1year of related experience, or have 4-5 years equivalent experience in a related field, or equivalent combinations of education and experience. Prior experience as an electrician preferred Prior High Power UPS experienced is a plusSchneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Representative, Field Service
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:Functional Responsibility: This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instruct our customers and sales personnel on the operation and maintenance of equipment. Install services and repairs customer equipment. Performs warranty work and start-up service. Perform testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instruct our customers and sales personnel on the operation and customer maintenance of equipment. Provide technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consult with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assist in the developing design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintain service equipment, tools and documentation. Experience Requirement: 5 years minimumEducation Requirement: 2 year College or Equivalent related experienceOther Requirements: Must be able to use the following test equipment: Hipot, SFRA, Power Factor Test Set, Transformer Turns Ratio set, D.C. Megger, DLRO, Winding Resistance Set, CT Test Set, Time Travel Analysis Set, Multi-metersMust be able to perform safe acceptance, maintenance and commissioning activities on electrical power systems (transformers, breakers, cables all operating between 480V and 745kV ratings, etc.) to determine that they are safe and operating as designed. Have solid understanding of electrical theories, methods, procedures, electrical safe work practices, electrical test equipment, and ability to read and understand one-line, three-line and control schematics. Be able to maintain and operate an Oil dehydration unit and a fullers earth system. Must be able to perform repair, dress out of oil / gas filled equipment of all voltage classes. Must have understanding of oil analysis and be able to prepare recommendations for end users. Have good troubleshooting skills and an overall understanding of power system fundamentals. Must be available to work evenings, weekends and holidays as needed.Travel will be required at times. Must have a current/valid driver's license.Texas, Oklahoma, and Arkansas locations also available.Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Branch Service Manager
Details: Konica Minolta Business Solutions U.S.A., Inc is currently seeking a BRANCH TECHNICAL MANAGER.RESPONSIBILITIES:Responsible for ensuring technically proficient, cost effective and responsive service and preparation of copiers and printers located with in assigned territory.Ensure generation of revenue and profit consistent with assigned objectives, guidelines and pricing policies.Review timeliness, accuracy and completeness of technician?s invoices and car expense reports. Ensure appropriate staffing.Ensure adequate inventories of supplies and machine parts.Train and develop technicians for upward mobility.
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