Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:This role ensures that within a organizational department, it has the correct level of Technical Service experience to ensure all customers are supported. The purpose of this role is to ensure that the organizational department has the Technical Service Capability to support its engineering and service commitments to an Advanced level of complexity..This role will supervise other sub - roles where necessary to give advise and support of a Technical nature when required.This role will report to the Services Manager of the organizational department and advise on any Technical Service or Support Matter.This role will manage a number of Customer Key Accounts.This role will carryout service or support work in line with standard procedures or practices and will regularly work outside these boundaries as required. 1. Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.2. Develop innovative solutions to more complex technical problems that arise during start-up. Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.3. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.4. Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems.5. Produce leads for Service Support.6. Troubleshoot, investigate, and resolve technical problems that arise during start-up.7. Train customers on the features of the equipment they have purchased. Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Showing posts with label Representative. Show all posts
Showing posts with label Representative. Show all posts
Wednesday, 18 July 2012
Representative, Field Service Systems
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:Applicants must be able to perform safe acceptance, maintenance and commissioning activities on electrical power systems (generators, transformers, breakers, cables and relay schemes all operating between 480V and 745kV ratings, etc.) to determine that they are safe and operating as designed. A solid understanding of electrical theories, methods, procedures, electrical safe work practices and electrical test equipment is essential. The ability to read and understand one-line, three-line and control schematics is a must. Applicants should have good troubleshooting skills and an overall understanding of power system fundamentals. This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instructs customers and sales personnel on the operation and maintenance of equipment. Performs warranty work and start-up service. Performs testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instructs customers and sales personnel on the operation and customer maintenance of equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the developing design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation. Manages and organizes large projects; resource deployment, customer relations, manufacturing plant relations, sales and service.Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Tuesday, 17 July 2012
Sales Representative Trainee - Service and Repair
Details: Category: Sales ThyssenKrupp Elevator (TKE), a subsidiary of international conglomerate ThyssenKrupp AG, is an industry leader in the manufacturing, installation and service of elevators, escalators & moving sidewalks. The TKE Americas business unit employees over 12,000 people with annual revenue in excess of $2 billion dollars. ThyssenKrupp Elevator is currently seeking a Sales Trainee to join our Houston, TX branch operations sales team. Job Purpose: The ThyssenKrupp Elevator Americas Sales Trainee will work closely with the Sales Representatives and Sales Manager to get full understanding of the elevator business. The main purpose of this position is to prepare the right candidate to become a member of our Outside/B2B Sales team. The right candidate will have a willingness to work hard, demonstrate perseverance, determination and self-discipline. If you are highly motivated, possess a strong work ethic, want to establish a career with an industry leader in a growing market, then we want to hear from you! Essential Duties and Responsibilities: Provide support to other sales team members by being alert to new account prospects throughout the market area and referring the necessary information to the appropriate sales representative Build service contract sales opportunities by establishing a marketing presence, researching and collecting competitive information, and developing leads Call on current customers to identify needs, present recommendations and solutions, present service support opportunities, and obtain new additional business within the complete service territory, with the objective to achieve or exceed sales goals Develop accounts by tracking and analyzing services provided, interviewing key customer personnel, identifying and evaluating additional needs, identifying and evaluating new opportunities Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
Wednesday, 11 July 2012
Representative, Field Service
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:Functional Responsibility: This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instruct our customers and sales personnel on the operation and maintenance of equipment. Install services and repairs customer equipment. Performs warranty work and start-up service. Perform testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instruct our customers and sales personnel on the operation and customer maintenance of equipment. Provide technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consult with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assist in the developing design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintain service equipment, tools and documentation. Experience Requirement: 5 years minimumEducation Requirement: 2 year College or Equivalent related experienceOther Requirements: Must be able to use the following test equipment: Hipot, SFRA, Power Factor Test Set, Transformer Turns Ratio set, D.C. Megger, DLRO, Winding Resistance Set, CT Test Set, Time Travel Analysis Set, Multi-metersMust be able to perform safe acceptance, maintenance and commissioning activities on electrical power systems (transformers, breakers, cables all operating between 480V and 745kV ratings, etc.) to determine that they are safe and operating as designed. Have solid understanding of electrical theories, methods, procedures, electrical safe work practices, electrical test equipment, and ability to read and understand one-line, three-line and control schematics. Be able to maintain and operate an Oil dehydration unit and a fullers earth system. Must be able to perform repair, dress out of oil / gas filled equipment of all voltage classes. Must have understanding of oil analysis and be able to prepare recommendations for end users. Have good troubleshooting skills and an overall understanding of power system fundamentals. Must be available to work evenings, weekends and holidays as needed.Travel will be required at times. Must have a current/valid driver's license.Texas, Oklahoma, and Arkansas locations also available.Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Representative, Field Service
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:Functional Responsibility: This position is accountable for installing, inspecting, troubleshooting and repairing customer equipment. Instruct our customers and sales personnel on the operation and maintenance of equipment. Install services and repairs customer equipment. Performs warranty work and start-up service. Perform testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instruct our customers and sales personnel on the operation and customer maintenance of equipment. Provide technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consult with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assist in the developing design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintain service equipment, tools and documentation. Experience Requirement: 5 years minimumEducation Requirement: 2 year College or Equivalent related experienceOther Requirements: Must be able to use the following test equipment: Hipot, SFRA, Power Factor Test Set, Transformer Turns Ratio set, D.C. Megger, DLRO, Winding Resistance Set, CT Test Set, Time Travel Analysis Set, Multi-metersMust be able to perform safe acceptance, maintenance and commissioning activities on electrical power systems (transformers, breakers, cables all operating between 480V and 745kV ratings, etc.) to determine that they are safe and operating as designed. Have solid understanding of electrical theories, methods, procedures, electrical safe work practices, electrical test equipment, and ability to read and understand one-line, three-line and control schematics. Be able to maintain and operate an Oil dehydration unit and a fullers earth system. Must be able to perform repair, dress out of oil / gas filled equipment of all voltage classes. Must have understanding of oil analysis and be able to prepare recommendations for end users. Have good troubleshooting skills and an overall understanding of power system fundamentals. Must be available to work evenings, weekends and holidays as needed.Travel will be required at times. Must have a current/valid driver's license.Texas, Oklahoma, and Arkansas locations also available.Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Monday, 2 July 2012
Representative, Field Service Senior
Details: Intro:About Schneider ElectricAs a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructures, Industries & Machine Manufacturers, Non-residential Buildings, Data Centres & Networks and in Residential. Focused on making energy safe, reliable, efficient, productive and green, the Group's 130,000 plus employees achieved sales of 22.4 billion euros in 2011, through an active commitment to help individuals and organizations make the most of their energy. www.schneider-electric.com Job Responsibilities:This role ensures that within a organizational department, it has the correct level of Technical Service experience to ensure all customers are supported. The purpose of this role is to ensure that the organizational department has the Technical Service Capability to support its engineering and service commitments to an Advanced level of complexity..This role will supervise other sub - roles where necessary to give advise and support of a Technical nature when required.This role will report to the Services Manager of the organizational department and advise on any Technical Service or Support Matter.This role will manage a number of Customer Key Accounts.This role will carryout service or support work in line with standard procedures or practices and will regularly work outside these boundaries as required. 1. Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.2. Develop innovative solutions to more complex technical problems that arise during start-up. Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.3. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.4. Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems.5. Produce leads for Service Support.6. Troubleshoot, investigate, and resolve technical problems that arise during start-up.7. Train customers on the features of the equipment they have purchased. Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Representative, Field Service Senior
Details: Intro:About Schneider ElectricAs a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructures, Industries & Machine Manufacturers, Non-residential Buildings, Data Centres & Networks and in Residential. Focused on making energy safe, reliable, efficient, productive and green, the Group's 130,000 plus employees achieved sales of 22.4 billion euros in 2011, through an active commitment to help individuals and organizations make the most of their energy. www.schneider-electric.com Job Responsibilities:This role ensures that within a organizational department, it has the correct level of Technical Service experience to ensure all customers are supported. The purpose of this role is to ensure that the organizational department has the Technical Service Capability to support its engineering and service commitments to an Advanced level of complexity..This role will supervise other sub - roles where necessary to give advise and support of a Technical nature when required.This role will report to the Services Manager of the organizational department and advise on any Technical Service or Support Matter.This role will manage a number of Customer Key Accounts.This role will carryout service or support work in line with standard procedures or practices and will regularly work outside these boundaries as required. 1. Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.2. Develop innovative solutions to more complex technical problems that arise during start-up. Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.3. Monitor and resolve recurring more complex problems to ensure ongoing customer satisfaction.4. Coach and mentor less experienced engineers, check the quality of their work, and help them diagnose and solve problems.5. Produce leads for Service Support.6. Troubleshoot, investigate, and resolve technical problems that arise during start-up.7. Train customers on the features of the equipment they have purchased. Schneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
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